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Hikvision & Dahua · Melbourne

See who is at the door.
From the sofa, or from overseas.

A video intercom is the one upgrade that changes how a house feels day to day. We install Hikvision and Dahua systems, wire the door or gate release, and put the camera in the same app as your lights.

Get a quote Add it to my C-Bus
Quoted after the free check Door & gate release Works with or without C-Bus
The basics

Four pieces, one job.

Every video intercom, from a small villa kit to a 40-apartment system, is the same four things. What changes is the quality of each part.

1
Door stationThe camera and call button at the gate or front door. Wide-angle, night vision, vandal-resistant if it is exposed.
2
Indoor monitorThe screen in the hallway. Answers the door, shows the camera, releases the lock. Some homes skip it and use the phone only.
3
Lock or gate releaseElectric strike on a door, or a relay on a sliding gate. This is where cheap installs fail — the release has to be wired properly.
4
Network & powerPoE where possible: one cable does video, audio and power. Older homes may need a local supply at the door.
Front door
ENConnected
● LIVE
Courier · 1 min ago
Talk
Unlock

The same door station, on the hall monitor and on your phone.

Brands

Hikvision or Dahua?

Both are Chinese manufacturers with large Australian distribution, both are reliable, and both are aggressively priced. The honest answer is: it depends on which ecosystem your other cameras already use.

 HikvisionDahua
Best forHomes that already have Hikvision cameras or NVRHomes that already have Dahua cameras, or want the simplest app
Image qualityExcellent — strong low-light performanceExcellent — often slightly wider angle at the same price
AppHik-Connect — mature, a lot of features, slightly busier UIDMSS / DoLynk — simpler, easier for family members
Apartment systemsStrong multi-unit rangeStrong multi-unit range, common in Melbourne buildings
PriceAsk for a quotationAsk for a quotation
Our defaultWe match what you already have. If you have neither, we quote both and let you choose — there is no bad answer.
Which system

Three situations, three answers.

House — villa kit

One door station, one to three indoor monitors, one lock release. Two wires or PoE. Most single-storey homes are done in half a day.

Price: on quotation

House with a gate

Door station at the gate, video to the house, relay into the gate motor. Needs a proper power and relay plan — this is where cheap jobs go wrong.

Price: on quotation

Apartment / multi-unit

Building entry panel, apartment monitors or phone-only answering, and integration with the building's door release and access control.

Price: on quotation

The part most installers skip

Door + lights in one moment.

A standalone intercom is useful. An intercom wired into the house is different: the hallway light comes on when someone calls, the porch light follows the camera, and the gate opens on the same screen as the kitchen lights.

1
Answer from anywhereThe door call rings your phone even if you are in another country. Talk, look, unlock.
2
One app with C-BusDoor camera, unlock button and lighting live on one screen — not three apps and a wall panel.
3
Event to actionGate opens after dark → porch light on for five minutes. Set once, forget it.
System check showing device status in the WIS Living app
Service

We also fix other people’s intercoms.

Replacing a dead door station

Older analogue stations fail at the camera or the microphone. Usually the cabling is reusable — we swap the station and keep the monitors where possible.

No video, no ring, or no unlock

Three different faults. No ring is usually the call circuit; no unlock is usually the strike or the relay; no video is the network or PoE.

App stopped working

Firmware, account, or the cloud service changed. We re-provision the device and get the phone working again.

Builder-grade systems

Apartments often come with a basic non-app system. We can add phone answering without replacing the whole building panel.

FAQ

Intercom questions.

Can I answer the door from my phone?

Yes, with an IP intercom (most current Hikvision and Dahua models). The call rings your phone through the app, with live video and the unlock button.

Do I need an indoor monitor?

No. Many homes now use the phone only. We still recommend a monitor in the hallway if elderly family members live there or if you want the door to work when the internet is down.

Will it work with my existing cameras?

Usually. If you already have Hikvision, use Hikvision. If you have Dahua, use Dahua. Mixing brands works but adds complexity and a second app.

Can it open my gate?

Yes, if the gate has a motor with a dry-contact or relay input — which almost all do. We wire a relay from the intercom into the gate controller.

Does the intercom need internet?

Only for remote viewing. Locally, the door station and indoor monitor talk over the network and keep working if the internet drops.

What does it cost?

Intercom work is quoted after the free on-site check — the price depends on the brand, the number of indoor monitors, the lock or gate release, and how far the cable has to run. We give you a fixed quotation, not a range.

Who is behind this

Intercom is what WIS Security has done since 2015.

WIS Security installs alarms, cameras, access control and intercoms across Melbourne — licensed, insured, ASIAL member 39793. WIS Living is the same team, adding the smart-home layer.

About WIS Security ↗

Send a photo of your door.

We will tell you which system fits, whether the existing cabling can be reused, and what it costs.

Get a quote1300 008 818